Welcome to the Sparco Store FAQ page! We’ve compiled answers to the most common questions about our high-performance parts, shipping policies, and more. Can’t find what you’re looking for? Contact our gearhead team at [email protected].
About Sparco Store
Who is Sparco Store for?
We cater to performance enthusiasts worldwide who demand quality parts for their builds – whether you’re tuning a track car in Detroit or upgrading your daily driver in Dubai. Our customers range from professional builders to weekend warriors who appreciate premium components and fast delivery.
What makes Sparco Store different?
We combine a curated selection of track-proven parts with enthusiast-to-enthusiast service and a global shipping network designed for speed. Every order is handled with the same precision you’d expect from high-performance components.
Products & Technical
What types of performance parts do you offer?
Our inventory includes:
- High-performance wheels (Alloy, 300V, Autostar, and more)
- Engine components (Alternators, Starters)
- Fluids & Additives (ATF Oil, AdBlue, Cleaners)
- Accessories & Fittings
- Body components (Arch Extensions)
- Marine/ATV parts (For boats, jetskis, go-karts)
How do I know if a part fits my vehicle?
Each product page includes detailed specifications and compatibility information. When in doubt, email our technical team at [email protected] with your vehicle details and we’ll help confirm fitment.
Are your parts OEM or aftermarket?
We specialize in high-quality aftermarket performance parts that meet or exceed OEM standards. Many of our components are track-tested and designed for enthusiasts seeking upgrades over stock parts.
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Do you offer financing options?
Currently we don’t offer financing directly, but you may use PayPal Credit if available in your region.
Why was my payment declined?
Common reasons include:
- Insufficient funds
- International transaction blocked by your bank
- Billing address mismatch
Shipping & Delivery
Where do you ship?
We ship worldwide, excluding some remote areas and parts of Asia. Enter your address at checkout to confirm availability.
What are my shipping options?
Express Performance Delivery:
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Cost: $12.95 flat rate
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Cost: FREE on orders over $50
How long does order processing take?
Our team processes orders within 1-2 business days. You’ll receive tracking information as soon as your order ships.
Do you calculate duties/taxes at checkout?
Yes! We provide transparent calculations of all applicable duties and taxes during checkout, so there are no surprises when your package arrives.
Returns & Warranty
What’s your return policy?
We offer a 15-day return policy from the date of delivery. Items must be in original, unused condition with all packaging. Contact us at [email protected] to initiate a return.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the return is due to our error.
Do your parts come with warranty?
Warranty coverage varies by manufacturer. Most performance parts carry at least a 30-day warranty. Check individual product pages or contact us for specific warranty information.
What if my part arrives damaged?
While we use performance packaging designed to protect your parts, if damage occurs, contact us immediately at [email protected] with photos of the damaged item and packaging. We’ll make it right!
Account & Technical Support
How do I reset my password?
Click “Forgot Password” on the login page and follow the instructions sent to your email.
Can I change my order after placing it?
Contact us immediately at [email protected] with your order number. We’ll try to accommodate changes if your order hasn’t entered processing.
How do I contact technical support?
Our gearhead team is standing by at [email protected] for technical questions, fitment advice, or installation tips.
Still have questions? Our performance parts specialists are ready to help you build your dream machine. Email us at [email protected] or call our Farmington Hills headquarters at [PHONE NUMBER].