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At Sparco Store, we engineer our performance parts with precision, and we stand behind every product we sell. If your purchase doesn’t meet your expectations, our returns process is designed to be as smooth as your ride should be.

1. Returns & Exchanges Overview

We accept returns and exchanges within 15 days of delivery for most products. All items must be:

  • In original, unused condition
  • In original packaging with all tags and accessories
  • Accompanied by proof of purchase

NOTE: Certain performance parts cannot be returned for safety and hygiene reasons:

  • Additives & Cleaners (opened containers)
  • Automatic Transmission Oil and other fluids (opened containers)
  • AdBlue products
  • Any electrical components (Alternators & Starters) that show signs of installation

2. Return Process

Step 1: Request Authorization

Email [email protected] with your return request using the template below:

Subject: Return Request – Order #[Your Order Number]

Body:
Dear Sparco Store Team,

I would like to request a return/exchange for my recent purchase (Order #[Your Order Number]).
Product Name: [Product Name]
Reason for Return: [Reason – e.g., Wrong Size, Defective, etc.]
Preferred Resolution: [Refund / Exchange for (specify product)]

Please provide return instructions at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Information]

Step 2: Receive Authorization

Our team will respond within 2 business days with:

  • Return authorization number (RMA)
  • Shipping instructions
  • Return address (3569 Mahlon Street, Farmington Hills, MI 48335, USA)

Step 3: Ship Your Return

Package the item securely with all original materials and include:

  • Copy of your invoice
  • RMA number clearly visible on the outside of the package

Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.

3. Refund Process

Once we receive and inspect your return:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • Timeline:
    • Credit Cards: 5-10 business days after processing
    • PayPal: 3-5 business days after processing

For exchanges, we’ll ship your new item once the return is processed, using your preferred shipping method.

4. Damaged or Defective Items

If your performance part arrives damaged or defective:

  1. Contact us immediately at [email protected] with photos of the damage
  2. We’ll arrange for a replacement or refund
  3. In some cases, we may require return of the damaged item

5. International Returns

For customers outside the USA:

  • All customs forms must clearly state “RETURNED GOODS” to avoid duties
  • Original shipping costs are non-refundable
  • Return shipping costs are the customer’s responsibility

6. Performance Guarantee

We stand behind every alloy wheel, performance accessory, and marine component we sell. If you’re not completely satisfied with your Sparco Store purchase, we’ll make it right – because your build deserves nothing less than perfection.

Need Help?
Contact our performance specialists at [email protected] for any return-related questions.